Tag: enterprise AI agents
Beyond Chatbots: How AI Agents Are Revolutionizing Customer Service in 2025
In 2025, AI agents are revolutionizing customer service by moving beyond traditional chatbots to deliver smarter, more personalized, and efficient support. These advanced technologies integrate seamlessly with existing systems, handle complex queries, and provide real-time assistance around the clock. This blog explores the key differences between chatbots and AI agents, industry-specific use cases, integration strategies, and the future of human-AI collaboration, highlighting how businesses can leverage AI agents to enhance customer experience and drive operational excellence.